Skip to main content
e4473Powered byBravo Store Systems
Onboarding & support

Switching is handled, from paper or a bolt-on tool

The reason many gun stores stay on paper or on a clunky 4473 tool is not that they like it. It is that switching sounds painful. With e4473, the move is planned and guided by the Bravo Store Systems team, so your counter keeps running while you change how the 4473 works.

Rated 5.0 on SourceForgeTrusted by 4,000+ stores600,000+ electronic 4473s processed last yearBuilding point of sale for firearms retail since 2013

How onboarding works

Onboarding is a guided process, not a login and a stack of help articles. The team learns how your store runs, sets up e4473 to match, and stays with you through the first live transfers.

Bringing your records over

Your history matters, especially your acquisition and disposition records. The Bravo team plans how existing data comes across so your bound book stays continuous and audit-ready from day one. The specifics depend on where your records live today, which is one of the first things onboarding sorts out.

Coming off paper

If you are moving off handwritten forms, onboarding is also the moment your process gets cleaner. Going forward, every 4473 is entered digitally, checked for completeness, and stored where you can retrieve it in seconds.

Training your team

A system only helps if the people at the counter are comfortable with it. Training walks your staff through the everyday steps, running a 4473, completing a transfer, and updating the A&D Book, so the change feels routine quickly.

Support after you go live

Because e4473 is built into the Bravo Store Systems point of sale, there is one company behind the whole counter. When you have a question, you are not caught between a 4473 vendor and a separate point of sale vendor pointing at each other. You call Bravo, and its US-based support team helps.

FAQ

Frequently asked questions

How long does onboarding take?

It depends on your store size, your number of locations, and where your records live today. The team scopes a realistic timeline during onboarding so there are no surprises.

Can I move my existing A&D records over?

Bringing your records across is part of the plan so your bound book stays continuous and audit-ready. The exact approach depends on your current records, which onboarding sorts out early.

Who do I call for help after launch?

You call Bravo Store Systems. Because e4473 is built into the point of sale, one US-based support team stands behind the whole counter rather than separate vendors.

See how your switch would work

Get a demo and the Bravo Store Systems team will walk through onboarding, data migration, and support for your specific store.